Onboarding
Getting started
From first login to a workspace that can answer real customer questions in a few minutes.
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Overview
Start with the essentials, then dip into deeper topics like embeddings, billing and the API as you grow.
Content quality
Uploading documents
What to upload, how to structure it, and how to keep your knowledge base clean over time.
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Under the hood
Embeddings & search
How FAQBot chops up your content, stores it as vectors, and decides what context to send to the model.
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Testing
Chat console
Use the console to pressure-test answers, review citations, and tune tone before you ship the widget.
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On your site
Widget embed
Add FAQBot to your site or portal with a single snippet, plus options to control where it appears.
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Developers
API reference
Call the same chat engine from your own backend when you need deeper integration or custom flows.
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Plans & limits
Billing & usage
How plans, limits and usage work – and where to see what your workspace is consuming each month.
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Troubleshooting
Common errors
Quick checks for the most frequent issues, and what to gather before you contact support.
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